Refunds and Returns Policy

At PAPSI, your satisfaction is our top priority. We understand that sometimes things don't go as planned, so we offer a straightforward refunds and returns policy.

Eligibility for Returns: If you are not completely satisfied with your purchase, you can return most items within 30 days of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process: To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to send your item back to us.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days.

Non-Returnable Items: Certain items, such as perishable goods, custom products, and intimate or sanitary goods, are not eligible for returns. Please contact us if you have any questions about a specific item.

Exchanges: If you need to exchange an item for a different size or color, please contact us. We will guide you through the exchange process to ensure you get the right product.